Data processing policy


This policy applies to all holders of personal information that is used and/or found in the databases of the company AZUL & BLANCO - MILLONARIOS FCSA Who acts as the person responsible for the processing of personal data.

These policies are mandatory for AZUL & BLANCO - MILLONARIOS FCSA, as the responsible party, as well as all third parties who work at AZUL & BLANCO - MILLONARIOS FCSA, or who, without acting on behalf of AZUL & BLANCO - MILLONARIOS FCSA, use personal data. by its disposition as managers.

Both the person in charge and those in charge, that is, employees, contractors and third parties, must observe and respect these policies in the fulfillment of their functions and/or activities even after legal, commercial, labor or any kind of relationship has ended. Likewise, they undertake to maintain strict confidentiality in relation to the data processed.

1. Information of the institution Responsible for the Processing of personal information.

The institution responsible for processing personal data:


  • Address: Calle 90 No. 19-41 OF 902
  • NIT. 900.430.878-9
  • Email:

2. Treatment to which personal data will be subjected and its purpose.

The processing of personal data will be contained in the privacy notice or in the authorization of each of the types of holders for which they apply, for example, clients, suppliers, employees, shareholders, academy students, among others, etc.

3. Rights of the owners.

In accordance with the provisions of article 8 of Law 1581 of 2012 and decree 1377 of 2013, the owner of the personal data has the following rights against AZUL & BLANCO - MILLONARIOS FCSA:

a) Know, update and rectify your personal data against AZUL & BLANCO - MILLONARIOS FCSA This right may be exercised, among others, against partial, inaccurate, incomplete, fragmented, misleading data, or those whose Processing is expressly prohibited or has not been authorized;

b) Request proof of the authorization granted to AZUL & BLANCO - MILLONARIOS FCSA except when it is expressly excepted as a requirement for the Treatment, in accordance with the provisions of article 10 of this law;

c) Be informed by AZUL & BLANCO - MILLONARIOS FCSA of the Treatment, upon request, regarding the use that has been given to your personal data;

d) Submit complaints to the Superintendency of Industry and Commerce for violations of the provisions of this law and other regulations that modify, add or complement it;

e) Revoke the authorization and/or request the deletion of the data when the processing does not respect constitutional and legal principles, rights and guarantees. The revocation and/or deletion will proceed when the Superintendency of Industry and Commerce has determined that in the Treatment the Controller or Processor has engaged in conduct contrary to this law and the Constitution.

f) Access free of charge to your personal data that has been processed.

4. Person or area responsible for handling requests, queries and claims before whom the owner of the information can exercise their rights to know, update, rectify and delete the data and revoke the authorization.

The service channels established for the exercise of rights are:

AZUL & BLANCO - MILLONARIOS FCSA has an administrative infrastructure designed, among other functions, to ensure due attention to requirements, requests, queries, complaints and claims related to the protection of personal data, in order to guarantee the exercise of rights, especially the right to know, update, rectify and delete personal information; as well as the right to revoke the consent granted for the processing of personal data.

For queries, claims, complaints or for the exercise of the rights that assist you as the owner of information (Personal Data), you may contact “AZUL & BLANCO - MILLONARIOS FCSA” as follows:

If you have had any type of commercial or contractual relationship with AZUL & BLANCO - MILLONARIOS FCSA, please contact:

If you receive information from AZUL & BLANCO - MILLONARIOS FCSA by email, in the case of a subscriber or shareholder you can contact:

5. Exercise and Procedure to exercise the rights to Habeas Data.


AZUL & WHITE - MILLONARIOS FCSA Guarantee the right of consultation, providing the people who act in the exercise of this right with all the information contained in the individual record or that is linked to the identification of the Owner.

To respond to requests for personal data consultation AZUL & WHITE - MILLONARIOS FCSA guarantees that there are means of electronic and telephone communication.

In any case, regardless of the mechanism implemented to attend to consultation requests, they will be attended to within a maximum period of ten (10) business days from the date of receipt and full identification for which the relevant supports depending on the type of query.

When it is not possible to attend to the query within said term, the interested party will be informed before the expiration of 10 business days, expressing the reasons for the delay and indicating the date on which their query will be attended to, which in no case may exceed the five (5) business days following the expiration of the first term.


AZUL & WHITE - MILLONARIOS FCSA Guarantees the right to claim, to the databases for correction, updating or deletion, or when they notice the alleged breach of any of the duties contained in Law 1581 of 2012 and other applicable regulations. The claim will be processed under the following rules:

If the claim received does not have complete information that allows it to be processed, that is, with the identification of the Holder, the description of the facts that give rise to the claim, the address, and accompanying the documents that you want to assert, the interested party within five (5) days of receipt to correct any defects. If two (2) months have elapsed from the date of the request without the applicant presenting the required information, it will be understood that the claim has been abandoned.

The maximum term to address the claim will be fifteen (15) business days counted from the day following the date of receipt. When it is not possible to attend to it within said term, the interested party will be informed before the expiration of the aforementioned period of the reasons for the delay and the date on which their claim will be attended to, which in no case may exceed eight (8) business days following the expiration of the first term.

Implementation of procedures to guarantee the right to file claims.

The request for rectification, update or deletion must be submitted through the means enabled by AZUL & BLANCO - MILLONARIOS FCSA indicated in this document and must contain, at a minimum, the following information:

1) The name, address of the owner and means of contact to receive the response such as telephone, email, residence address.

2) Documents that prove the identity or representation of your representative.

3) The clear and precise description of the personal data with respect to which the owner seeks to exercise any of the rights.

4) If necessary, other elements or documents that facilitate the location of personal data.

Paragraph 1. Rectification and updating of data.

AZUL & WHITE - MILLONARIOS FCSA has the obligation to rectify and update, at the request of the owner, the latter's information that turns out to be incomplete or inaccurate, in accordance with the procedure and terms indicated above. In this regard, the following will be taken into account:

AZUL & WHITE - MILLONARIOS FCSA You have complete freedom to enable mechanisms that facilitate the exercise of this right.

Paragraph 2. Data Deletion.

The owner has the right, at any time, to request AZUL & BLANCO - MILLONARIOS FCSA the deletion (elimination) of their personal data when:

• Consider that they are not being treated in accordance with the principles, duties and obligations provided for in Law 1581 of 2012.

• They have ceased to be necessary or relevant for the purpose for which they were collected.

• The period necessary to fulfill the purposes for which they were collected has been exceeded.

This deletion implies the total or partial elimination of personal information in accordance with what is requested by the owner in the records, files, databases or treatments carried out by AZUL & BLANCO - MILLONARIOS FCSA. It is important to keep in mind that the right of cancellation It is not absolute and the person responsible may deny its exercise when:

• The request for deletion of information will not proceed when the owner has a legal or contractual duty to remain in the database.

• The deletion of data hinders judicial or administrative actions linked to tax obligations, the investigation and prosecution of crimes or the updating of administrative sanctions.

• The data is necessary to protect the legally protected interests of the owner; to carry out an action based on the public interest, or to comply with an obligation legally acquired by the owner.

If the cancellation of personal data is appropriate, AZUL & BLANCO - MILLONARIOS FCSA must carry out the deletion operatively in such a way that the deletion does not allow the recovery of the information.
Revocation of authorization.

The owners of personal data may revoke consent to the processing of their personal data at any time, as long as this is not prevented by a legal provision.

There will be two modalities in which the revocation of consent can occur. The first, regarding all of the consented purposes, that is, that AZUL & BLANCO - MILLONARIOS FCSA must completely stop processing the owner's data; The second can cover certain types of processing, such as for market studies.

Due to the above, it will be necessary for the owner to immediately submit the request for revocation of consent to AZUL & BLANCO MILLONARIOS FCSA so that it indicates whether the revocation it intends to make is total or partial. In the partial revocation, you must indicate which treatment the owner does not agree with.

There will be cases in which consent, due to its necessary nature in the relationship between the owner and person responsible for the fulfillment of a contract, cannot be revoked by legal provision.

Video surveillance and confidentiality areas in administrative headquarters.

AZUL & WHITE - MILLONARIOS FCSA will have video surveillance systems in its different facilities accompanied by the respective privacy notice for security. If videos or images of the video surveillance systems are required, this will be done through the service channels presented in this policy.

Additionally, visitors to administrative facilities are explicitly PROHIBITED from capturing video or photography without prior authorization electronically from the official with whom they meet.

6. Date of entry into force of the information processing policy and validity period of the database.

This policy comes into force as of July 7, 2021 in accordance with the updates made and applies to the databases while they are in force for reasons of legal processing or while the authorization from the owner is valid.

Legal representative (S)

Main Menu